Are you considering tenant scrutiny?
As the experts in tenant participation, TPAS Cymru has the knowledge and experience to support your organisation in developing a successful approach to tenant scrutiny. Scrutiny is being developed by many landlords as it strengthens accountability and can achieve a high level of tenant influence in performance management.
We can offer you a full range of consultancy and training services ranging from developing scrutiny methods and procedures, recruiting and training tenants, through to ongoing independent mentoring of a scrutiny group.
Our training support for scrutiny is flexible and covers all of the essential practical and professional skills needed to make scrutiny a success including confidentiality and understanding and interpreting performance information.
What we can offer
Our services can be tailored to meet the specific needs of your organisation. Examples of the support available include:
- Introduction to tenant scrutiny
- Developing the role and remit for scrutiny groups
- Training modules to develop the professional and practical skills
- Training Needs Analysis to identify ongoing group needs, and
- Independent mentoring and/or facilitation of a scrutiny group and an Annual ‘Health Check’ for a scrutiny group
Contact your local TPAS Cymru office for more information
South Wales: The Unite Building, 1 Cathedral Road, Cardiff
Phone: 029 2023 7303, Fax: 029 2034 5597
North Wales: Ty Blodwel, Broad St., Llandudno Junction, Conwy
Phone: 01492 593 046, Fax: 01492 593 182
enquiries@tpascymru.org.uk