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TPAS Cymru sponsorship feature

TPAS Cymru: supporting you to meet the expectations of the new regulatory framework

Landlords need to involve tenants more than ever in shaping and improving services; from setting and monitoring local delivery outcomes and standards through to evidencing and validating self–assessment and scrutinising performance.

TPAS Cymru has been closely involved in the development of the regulatory framework, the Tenants Advisory Panel and the Regulatory Board. This knowledge, coupled with our specialist experience of tenant participation means that we are able to provide informed support to organisations through our training, consultancy and facilitation services.

The support services we can provide includes:

  • Setting local delivery outcomes and standards with tenants
  • Tenants Inspector training and support
  • Mystery Shopping training and support
  • Tenant Scrutiny
  • Evidencing and validating self assessment
  • Reviewing Local Tenant Participation Strategies to ensure they achieve delivery outcomes
  • Board member training and development
  • Outcome focussed evaluations of tenant participation
  • Staff/tenant training on new regulation framework

For more information or to talk about how we can support you please contact:-

South Wales

Transport House, 1 Cathedral Road, Cardiff, CF11 9SD

Phone: 029 2023 7303, Fax: 029 2034 5597

North Wales

Ty Blodwel, Broad Street, Llandudno Junction, Conwy, LL31 9HL

Phone: 01498 593 046; Fax: 01492 593 182

Email: [email protected]

Web: www.tpascymru.org.uk

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